AT&T Attempts To Digest Soul Of Artists Living and Dead

AT&T has been airing commercials during American Idol promoting their wireless coverage.
They feature the world being enveloped in golden cloth, not unlike - OK, exactly like, the works of artists Christo and Jeanne-Claude. They are famous for environmental installations in huge proportions, where they wrap many things including land and architecture. (Jeane-Claude died last year.) Notably, in 2005, they installed The Gates in Central Park (pictured at right). I have a swatch of the fabric right here on my desk (they handed them out). But the duo did much more than that.

AT&T has now "covered" them in their commercial and now includes a disclaimer. Bad move AT&T. Unfortunately, your commercial looks more like what BP is doing to "cover" the Gulf.

AT&T Hurt My Feelings

I don't own an iPhone.

I've been paying AT&T oodles for years and have reported more than once that their service is spotty in my own home. But it seems that AT&T only cares about iPhone users. They recently released an app so that iPhone users can tell them where their service is weak. Of course, the puzzle is how to actually use their network to report network problems when that same network is not working.

And if your plain old cell phone doesn't work? Well, you can wait on hold with customer service on your land line. Then complain. And then they will likely never get back to you or fix it. That's what happened here.